Do you really know what your customers think about your business?

ClarityCX works exclusively with SMEs and training providers.

Ensuring customer, employee and attendee feedback capture is quick and hassle free.

Providing support to easily utilise the results to attract more business.

Stand out from the competition, create additional value add services, achieve profit and business growth.

Enabling  you to understand and delight your clients better than ever before.

Customer Surveys

Create a Customer Survey that helps business growth

Whether a one off, or more regular pulse check of your customers, surveys are a quick and cost efficient way to get information from your customers.   Click here for more detail.

Training/Workshop Feedback

Team Workshop to improve your customer experience

Are you using Happy Sheets?
Remove the admin, improve your feedback and provide additional value to your clients and prospects.  Click here to find out more

Audits & Team Workshops

Running an audit to find our how your customer's experience can be improved

Wanting to build a customer-centric team?  Not sure where to start? 
Our Audit and Workshop services help you get that kick start, find out more here.

You understood completely the goal we were trying to achieve and made things very straight forward to plan, deploy and obtain results in a very short time frame.

Emily Wells - Business Development Manager
CBS

I highly recommend Teresa from ClarityCX, she has recently carried out some work for my business and the client service has been exceptional and the attention to detail brilliant!

Polly Thatcher
Marketing Madness

The delivery was excellent and every step of the way support and guidance in putting together the survey was there.

Nina Panesar-Woods
Sansaar Yoga & Ayurveda Wellness

I thought I knew what I wanted in a survey but Teresa was brilliant at seeing all other aspects of what we needed to look at and came up with questions we hadn’t thought about

Sara Jackson
Elmbank Mortgage Services

I can now implement an electronic survey that will allow me to easily produce statistics that can be used on my website, social media and promotional literature along with helping me to get more constructive feedback from my delegates

Rachel Tombs
Links2Leads

Teresa quickly understood the information we wanted to gain, advised clearly on the structure and format of questions and most critically, facilitated the feedback process to ensure the information was of value and enabled us to make improvements.

Camilla Woodrow, Chair of Governors
Spurcroft Primary School

Teresa from ClarityCX is fantastic, great value and a great service.

Nathan Butler-Broad, Headteacher
Battle Primary Academy

You are one of the best business decisions I’ve made in some time!!

Melanie Meads
Q1Care Ltd

Working with her is straightforward, fun and she makes every step in the process easy to do. Her expertise is evident in every conversation that you have and she has added so much additional value to me personally whilst we have been working on projects.

Helen Joy
ANPR Consulting

As well as being knowledgeable, wholly professional, efficient and totally on it, she’s also fun and keeps a cool head under pressure.
Teresa has done all the heavy lifting and left the fun parts [of the assessment] to me!

Liz Evenden
The Business Speakeasy

I am Teresa Gandy, owner of ClarityCX.   Improvement, efficiency and a great experience are what I am all about.

Working with small businesses and training providers, we ensure that the feedback collected is not only valuable insight for internal improvement, but also helps our clients to easily demonstrate the value of their services.  Enabling them to stand out from the competition.  I ensure capturing and effectively using feedback is a smooth and hassle free process.