Do you really know what your customers think about your business?

ClarityCX works exclusively with small and medium sized businesses, providing customer survey support and customer experience improvements.  Enabling you to understand and delight your customers better than ever before.

Stand out from the competition, inspire your team to deliver a consistently great experience every time, increasing customer advocacy, profit and business growth.

Surveys

Whether a one off, or more regular pulse check of your customers, surveys are a quick and cost efficient way to get information from your customers.   Click here for more detail.

Audit

You know there are improvements to be made, but not sure where to start?  Our Audit could be just the focus you need.  Follow this link to get more information.

Team Workshop

Team Workshop to improve your customer experience

Wanting to build a customer-centric team, create a passion and understanding for exceeding expectations?  Bring your team together with our workshops and find out more here.

You understood completely the goal we were trying to achieve and made things very straight forward to plan, deploy and obtain results in a very short time frame.

Emily Wells - Business Development Manager
CBS

I highly recommend Teresa from ClarityCX, she has recently carried out some work for my business and the client service has been exceptional and the attention to detail brilliant!

Polly Thatcher
Marketing Madness

The delivery was excellent and every step of the way support and guidance in putting together the survey was there.

Nina Panesar-Woods
Sansaar Yoga & Ayurveda Wellness

I thought I knew what I wanted in a survey but Teresa was brilliant at seeing all other aspects of what we needed to look at and came up with questions we hadn’t thought about

Sara Jackson
Elmbank Mortgage Services

I can now implement an electronic survey that will allow me to easily produce statistics that can be used on my website, social media and promotional literature along with helping me to get more constructive feedback from my delegates

Rachel Tombs
Links2Leads

Teresa quickly understood the information we wanted to gain, advised clearly on the structure and format of questions and most critically, facilitated the feedback process to ensure the information was of value and enabled us to make improvements.

Camilla Woodrow, Chair of Governors
Spurcroft Primary School

Teresa from ClarityCX is fantastic, great value and a great service.

Nathan Butler-Broad, Headteacher
Battle Primary Academy

You are one of the best business decisions I’ve made in some time!!

Melanie Meads
Q1Care Ltd

Teresa Gandy

I am Teresa Gandy, owner of ClarityCX.  Customer Experience (CX) isn’t a one size fits all solution, I love to work with smaller businesses who want to reap the benefits of delivering a great experience.   It doesn’t have to be complex to achieve, with my help you can find the ‘clarity’ in your business ‘CX’.

Integrity, trust, continuous improvement and passion are what I am all about.  It’s the same for your customers. If you listen to them and treat them well, you’ll make every part of their journey, from initial to repeat business, a delightful experience.  Your customers are your most vocal advocates and source of prospect referrals, creating ripples out and more business in.

For my full story and how I can help you visit my About page.